What Paterson Homeowners Say About Level Two Chimney Paterson
We work in some of the oldest housing stock in the country, and chimney cleaning in Paterson means dealing with liners that were installed before anyone kept records, crowns that have seen sixty winters, and fireplaces that have been burning bargain wood for decades. Our customers judge us on what we document, not what we promise. Every review below comes from someone who watched us work, looked at the camera footage, and got a written price before we started. That’s how trust gets built in this city.
Recent Reviews
They showed up on time with a uniformed tech and ran a camera down my flue before quoting anything. The creosote was Class III in the smoke chamber, which they showed me on the screen and explained it meant a chimney fire waiting to happen. Price was written out before the sweep started, and the photo report afterward showed the before and after. Exactly what I wanted.
Carlos D., Riverside
I had another company tell me I needed a new liner. Level Two came out, did the Level 2 inspection, and showed me on camera where the old liner had some scaling but was still safe. They told me to wait, said exactly what to watch for, and charged me only for the cleaning. You don’t get that honesty from many trades.
Veronica R., South Paterson
My damper was rusted shut and the crown had spalling, which is when the concrete starts flaking apart from water damage. They explained it in plain terms, gave me a written scope for the crown repair and a new damper, and the crew finished in one day. The photo record showed every step. No surprises.
Alejandro H., Eastside
Been burning wood in this fireplace for twelve years and skipped a few sweeps. They pulled out enough creosote to fill a bucket and showed me the Class III buildup in the flue liner. The tech was background-checked, wore a company uniform, and texted me when he was on the way. The whole thing felt organized.
Dustin Z., Hillcrest
Called late on a Sunday evening and a live person answered. Not an answering service, not a callback later. She set up the sweep for that week. The written price came before any work started, and the warranty was in writing too. That Haven Standard thing they talk about is actually real.
Carlos D., Riverside
They replaced a cracked flue liner section using materials from DuraFlex, and Corrine herself walked me through the camera footage before and after. She pointed out where the old liner had separated and explained it meant exhaust gases could leak into the house. The quote was itemized, and the final bill matched it to the dollar.
Veronica R., South Paterson
Why Customers Trust Us
Trust in chimney work isn’t earned with a handshake. It’s earned with documentation. Clause 4 of the Haven Standard requires a photo record on every job, and that archive practice has been running since 2009 across more than 38,000 inspections and cleanings. Every customer gets a written price, a written scope of work, and a written warranty before anyone touches the chimney. If a liner can wait, we say so. If a repair is urgent, we show you why with camera footage. Our techs are background-checked and uniformed, and our license information is on every page. The 365-Day Done Right Promise means if we don’t get it right, we make it right. That’s the whole point of the Haven Standard. Call (862) 356-5229 to schedule a sweep or get a free second opinion on any written estimate. You’ll get a live person, a straight answer, and a price in writing.
Written by Corrine Halstead, Owner at Level Two Chimney Paterson, serving Paterson since 2009.